Remember, your customer should have the best experience, so he will desire to return as soon as possible.
What is your business doing to make your customers’ lives easier and better? Do you have e-commerce? Do you have a channel with easy access to you?
Try your business’ website and channels. Ask your friends to test it and give feedback to you. Check how easy it is for them to see your menu, your products, your service. How many clicks do they need to make to talk with you?